Leaving an item behind at Incheon Airport does not mean it is gone for good. LOST112, the national police lost and found portal, tracks many recovered items. The airport’s own Lost and Found office and DHL Korea can help from abroad.
Where Should You Search First After Losing an Item at Incheon Airport?
LOST112 is the Korean National Police Agency’s lost and found search portal. This site lets you search recovered items by category, date, and location. The Terminal 1 station page has more on navigating the airport itself.
Check this site before assuming an item is permanently lost. Items handed to police or found by airport staff often appear here within a day or two.
How Do You Contact Incheon Airport’s Lost and Found Office?
Email lostnfound2@biz.airport.kr with clear details about your item. Include the model or brand, color, and the exact time and location where you lost it.
Terminal and checkpoint details matter. Note whether you were at Terminal 1 or Terminal 2, and which specific area, such as a security checkpoint or baggage scale.
Can Someone Else Collect Your Item on Your Behalf?
Yes, an authorized person can collect your item using an authorization letter and a copy of your ID. Email the airport ahead of time to confirm someone else will collect it.
Items generally cannot be released to random people. Airport staff verify identity carefully before releasing any lost item.
How Do You Get a Recovered Item Shipped Internationally?
DHL Korea handles international shipping for recovered items through Incheon Airport. Once your item is confirmed found and logged, contact DHL Korea’s lost and found shipping service to arrange pickup and delivery.
This service works well for travelers already back in their home country when the item turns up.
Read more about navigating Incheon Airport customs and overnight layovers at Incheon Airport.
Frequently Asked Questions
Q: What is LOST112 and how does it help find lost items in Korea?
LOST112 is the Korean National Police Agency’s official lost and found search portal. Travelers can search by item category, date, and location to check if their lost item has been logged.
Checking this site is a good first step before contacting the airport directly.
Q: Can I have someone else pick up my lost item from Incheon Airport?
Yes, an authorized person can collect your item with a signed authorization letter and a copy of your ID. Emailing the airport in advance to confirm the arrangement helps avoid delays at pickup.
Airport staff verify identity before releasing any item to a third party.
Q: How do I get my lost item shipped from Incheon Airport back home?
Once your item is confirmed found, contact DHL Korea’s lost and found shipping service to arrange international delivery. This works well for travelers who are already back in their home country.
Shipping costs and timelines vary based on your destination and item size.
